A leader must understand how to build a culture of organizational effectiveness and their responsibilities for making it happen. Five responsibilities of a leader in leading transformation are:
- define the desired culture
- What is high performance?
- What are the desired behaviors?
- How will you know when you've achieved a high performing culture?
- set direction
- What's the organization's purpose?
- What's the vision for the organization?
- You have to be able to articulate this to the team.
- communicating the culture
- What are the communication methods you're going to use to reinforce culture ever day?
- organize the team to support the culture.
- What processes are going to enable for recruiting, onboarding, development, succession planning and retention?
- manage performance
- What are the goals of the organization?
- How will members' performance be measured?
- How will the right behavior be incentivized?
- live the culture every day
- How will coaching of desired behaviors and feedback provided to people to reinforce desired behaviors and to get rid of behaviors that are counter to the culture being built?