Building a culture of organizational effectiveness

     A leader must understand how to build a culture of organizational effectiveness and their responsibilities for making it happen. Five responsibilities of a leader in leading transformation are:

  • define the desired culture
    • What is high performance?
    • What are the desired behaviors?
    • How will you know when you've achieved a high performing culture?
  • set direction
    • What's the organization's purpose?
    • What's the vision for the organization?
    • You have to be able to articulate this to the team.
  • communicating the culture
    • What are the communication methods you're going to use to reinforce culture ever day?
    • organize the team to support the culture.
    • What processes are going to enable for recruiting, onboarding, development, succession planning and retention?
  • manage performance
    • What are the goals of the organization?
    • How will members' performance be measured?
    • How will the right behavior be incentivized?
  • live the culture every day
    • How will coaching of desired behaviors and feedback provided to people to reinforce desired behaviors and to get rid of behaviors that are counter to the culture being built?
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